Pennsylvania Collision Trade Guild
Pennsylvania Insurance Department
We believe that our customers (consumers) are entitled to the best service possible and that the restoration of the customers vehicle to pre-accident condition using O.E.M.(original equipment manufacturer) parts and manufacturer recommended procedures is the best means for achieving accurate results.
We believe that any attempt by a third party payee to subordinate these standards or deny sufficient budget as to obtain these objectives to be both a violation and direct threat to our ability to fulfill our commitment to our consumers, ourselves and our employees.
Excerpted from "Your Guide to Auto Insurance Premiums" - Page 3